Terms of service

Terms of Service — Aura Ice

Welcome to Aura Ice. By visiting our website (auraice.com) and purchasing from us, you agree to the following Terms of Service. Please review these terms carefully before using our site or placing an order.

1. Overview

Throughout the site, the terms “we,” “us,” and “our” refer to Aura Ice. By accessing or using this site, you agree to be bound by these Terms of Service, including all additional policies referenced here. If you do not agree, you may not access the website or use any services.

2. Updates to These Terms

Aura Ice reserves the right to update or replace any part of these Terms at any time. Any new features, tools, or updates added to the site are subject to these Terms. It’s your responsibility to check this page periodically for changes. Continued use of the site after updates means you accept the new terms.

3. Products & Descriptions

We do our best to describe our products accurately. However, slight variations in color, shine, or texture may occur due to lighting and screen differences. Each product is handcrafted using high-quality moissanite and premium plating as described. Aura Ice reserves the right to limit quantities or discontinue any product at any time.

4. Pricing & Payment

All prices are listed in USD unless stated otherwise.
We accept major credit/debit cards, PayPal, Shop Pay, and other methods offered at checkout.
Prices and availability are subject to change without notice.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

5. Shipping

All orders are processed and shipped as quickly as possible. Estimated delivery times are provided for convenience but are not guaranteed. Aura Ice is not responsible for shipping delays, lost packages, or incorrect shipping details provided by the customer.

6. Returns & Refunds

If you’re not fully satisfied with your purchase, please refer to our Return & Refund Policy for eligibility, timelines, and instructions. Earrings and custom pieces are final sale due to hygiene and personalization.

7. Intellectual Property

All content, images, logos, designs, and text on this site are the property of Aura Ice and protected by copyright and trademark laws. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

8. Limitation of Liability

In no case shall Aura Ice, its owners, or affiliates be liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Use of our jewelry is at your own risk.

9. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed. We reserve the right to cancel any order if inaccurate or incomplete details are provided.